FAQ

How do I buy an original?

Are you looking to add something unique to your collection? Click here to message me and we'll let you know what's currently available.

Do You take commissions?

I sometimes accept commissions when I have free time from gallery work and other projects. Whether you're interested in a customised version of an older piece or a completely new creation, you can click here to contact me and I'll be happy to chat.

All works are made using the highest quality archival materials and come tray framed free of charge.

What's the difference between an archival pigment print and a screenprint?

An Archival Pigment Print, or Giclée (pronounced ‘Zhee-Clay’), is a museum-quality reproduction of a work of art using a fancy printer and archival pigmented inks. If you're looking for a high-quality piece of art that will last a lifetime and won't break the bank, a Giclée is the way to go.

A screenprint on the other hand is a form of creative wizardry used to transfer a design onto a surface such as paper or fabric. It involves manually pushing ink through a mesh screen using a squeegee. The screen acts as a stencil, placing the ink only where it's supposed to go. The colors used in screenprinting are meticulously mixed by hand and applied to the artwork one at a time, creating a final product that is vibrant and multi-layered.

Serigraphs (screenprinted artworks), are considered unique and original works because they're created manually. Meaning each print is one-of-a-kind, making them highly desirable among collectors.

Screenprinting has been used for centuries, but it reached new heights in the 1960s with the emergence of Pop Art. Artists like Andy Warhol introduced a more polished and sophisticated technique to screenprinting not seen before. Nice one Andy!

You can choose either print process and be confident that you will receive a stunning piece of art made with museum-quality archival materials by the most skilled creative magicians in the industry.

How will my order be packaged?

I pack and send all orders personally using high-quality acid-free materials and sent in thick postal tubes.

How should I frame my print?

The Classic Collection offers prints in standard sizes, making it easy and affordable to frame them with off-the-shelf frames.

If you wanted to go the extra mile and give your prints some serious loving, find a respectable framer who will handle your art like your firstborn using only archival materials.

Framing your print behind UV-protective glass, you can ensure that it will last a lifetime while retaining its colour and vibrancy. Consider using non-reflective glass for a sleek finish that resembles the absence of glass, while still providing some UV protection. The amount will vary from brand to brand.

Shipping, Returns & Exchanges

What is your shipping policy?

Please allow 2-5 business days for me to pack and send your order. All orders are sent via Royal Mail using a fully tracked and insured service typically taking 2-5 days worldwide. Expect a few extra days for Australia, NZ and remote areas.For full shipping info please click here.

Do you ship worldwide?

Yes, I ship all over this great big world of ours. Shipping costs will apply, and will be added at checkout.

Your order may be subject to customs delays and import fees depending on your country. 

Can I return my order?

If you're not totally smitten with your new art, I offer a 30-day return policy for items in their original condition and packaging. You will be responsible for any costs and custom charges involved in the returning of an item you're unsatisfied with.

Damaged or defective items will be replaced at no cost.

EU customers have a 14-day cooling-off period. Refunds will be issued within 10 business days of approval.

For full returns details click here.

When will my order arrive?

Please allow 2-5 business days for us to pack and send your order.

All orders are sent via Royal Mail using a fully tracked and insured service typically taking 2-5 days worldwide. Expect a few extra days for Australia, NZ and remote areas.For full shipping info please click here.

My order has arrived damaged. Help!

It's OK, breathe, I've got you. Contact me immediately with photos of the damage so I can get you sorted.

Will I be charged import duties?

Customs clearance charges and fees may be payable on goods entering the destination country from the UK. This now includes the EU. These depend on the contents’ value and are payable by the person receiving the goods.

Klarna

What is Klarna

Klarna is a buy now, pay later service designed primarily for online purchases. You can use the Klarna mobile app anywhere online or choose Klarna as your payment option at checkout.

Klarna is the leading global payments and shopping service, providing smarter and more flexible shopping and purchase experiences to 150 million active consumers across more than 500,000 merchants in 45 countries.

Klarna offers direct payments, pay after delivery options and instalment plans in a smooth one-click purchase experience that lets consumers pay when and how they prefer to.

Does Klarna perform a credit check, and will this affect my credit score?

Depending on the payment method or service you choose, we may perform different types of searches to check your financial standing. You can find an overview of the credit checks we run for our payment options and services and whether they impact your credit score below.

Using the below Klarna payment options will not affect your credit score. However, existing, late and unpaid balances, and payment holidays, are visible on your credit file to other lenders. Making repayments on time consistently will help build a positive history when using our payment options.

  • Choosing to ‘Pay in 3 instalments’
  • Deciding to ‘Pay in 30 days’
  • Creating a ‘One-time card’

Using Klarna might affect your credit score when:

  • Applying for one of our Financing options

If you decide to use Financing, we might perform a credit check with credit reference agencies to complete your credit assessment. This credit check will show up as an inquiry on your credit report, will be visible to other lenders and might impact your credit score.

What information will I need to provide when I buy?

To make a purchase with Klarna you need to provide:

  • Your phone number
  • Email Address
  • Current billing address
  • A valid debit/credit card

We recommend that if you are new to Klarna and you haven’t used Klarna’s payment options before, you should have your first order delivered to your billing address (where your bank account is registered). This maximises the chances of your purchase being accepted.

All information will be sent to your email address, so it is important you provide the right contact details. If you do not receive your statements you may become liable for late payment fees.

Where can I get more info?

Visit the Klarna website for full terms and conditions by clicking here.

Get in touch

Have any questions? Fire them over!